Get the Airbik app Faster and easier on mobile
Get the app
Monetize your garage space
Airbik
Contact / Support
Applies: United States
Typical response: 3-4 business days
Safety: Call 911 for emergencies

How to reach us

The fastest way to get help is to send us a message using the buttons below. This helps us route your request to the correct team.

Email Support

General support: support@airbik.com

DMCA / Copyright: dmca@airbik.com

Please include your Airbik account email and the listing ID or booking ID when possible.

Emergency & Safety Important

Airbik is a marketplace platform and does not provide emergency services. If there is immediate danger, threats, trespassing in progress, or criminal activity:

  • Call 911 (or your local emergency number)
  • Then message us with subject “Safety Incident”
Tip: If your issue is about a booking, include: booking ID, listing ID, start/end date, and screenshots (if relevant).

What to include in your message

  • Your account email used on Airbik
  • Listing ID and/or Booking ID
  • Date/time of the issue (include time zone)
  • Short description + what you want us to do (“refund fees?”, “cancel future months?”, “report user?”)
  • Any screenshots or error messages

Suggested subject lines

Booking Help - [BookingID]
Refund Request - [BookingID]
Report Listing - [ListingID]
Safety Incident - [BookingID or ListingID]
Account Access - Password/Login
Photo/Identity - Profile Photo Issue
DMCA Notice - [ListingID or URL]

Common topics

  • Booking & cancellations Policy
  • Refund questions Policy
  • Reporting prohibited items or conduct Report
  • Photo/profile concerns Privacy
  • Technical support (errors, uploads) Tech

Business contact

Company: Airbik, LLC

Mailing address: [Full Address], United States

If you want, add your registered agent address or a dedicated business mailbox.